FAQs
Quick answers to common questions about shipping, pricing, tracking, and support with Verbose TechLabs.
Let us know?
Quick navigation
Shipping & Onboarding
Getting started is simple. Share your shipping requirements with us, complete a quick onboarding process, and our team will configure the platform and connect you with suitable courier partners so you can start shipping without delay.
No. You don’t need to manage separate contracts. We handle courier partnerships on your behalf, allowing you to ship through multiple carriers using a single agreement and one platform.
There is no strict minimum shipment requirement. Our platform supports both growing businesses and enterprises shipping at scale, with flexible plans based on your volume and needs.
Pricing & Billing
Pricing is calculated based on shipment weight, dimensions, destination, service level, and the selected courier. Our aggregation model ensures you get optimized rates for each shipment.
No. Our pricing is transparent with no hidden fees. Any setup or onboarding costs, if applicable, are clearly communicated upfront.
Yes. We offer customized pricing for bulk and enterprise customers, including volume-based discounts and negotiated courier rates to reduce overall shipping costs.
Tracking & Delivery
You can track all shipments in real time through a centralized dashboard. Tracking information from all courier partners is available in one place for complete visibility.
If a delivery is delayed, our system flags the issue and our operations team works with the courier partner to resolve it promptly and keep you informed of updates.
Yes. We support international and cross-border shipments, including assistance with courier selection and necessary shipping documentation.
Support & Operations
We provide dedicated customer support to assist with onboarding, operations, tracking issues, and escalations, ensuring smooth shipping operations.
Support requests can be raised through our dashboard, email, or designated support channels, and are handled by our operations team with defined response timelines.
Absolutely. Our team supports bulk and recurring shipping workflows, helping you automate dispatches and optimize operations for regular shipping volumes.
Get Started Today
Let’s Move Your
Business Forward
Get started with smarter, faster, and cost-effective bulk shipping.
Contact us