Advanced Features For Home Service Provider App
Taskrabbit is a platform that allows you to connect with local
professionals who can help you with various tasks around your home.
With Taskrabbit , the work gets quickly done at your fingertips, and
the experts will assist you in solving the time-consuming work.
Getting into the full features of this home service booking app , it
has,
There are 3 different versions of Home service finder apps , namely:
1. End-user
2. Service Providers
3. Admins
End-User
1. Registration/Log-in
Integrating social log-in features in the home service booking app
makes it easier for users to log in with their social media accounts
in no time. Also, the user may allow to log in with similar
credentials whenever they use the home service booking app next
time.
2. Booking Management
The Booking Management feature allows users to book their required
services & select their preferred location via advanced search
options. After registering all the service's details, the Handyman
booking app should provide an approx price estimation.
3. Instant Quotes
After entering the service's details, the service provider app
should estimate the price through the inbuilt price calculator. The
price can vary according to different factors, including location,
service type, total services, required time, etc.
4. Multiple Payment Options
Users should be able to choose their preferred payment methods, such
as Debit/Credit Card, E-wallets, Net Banking, and COD. With this new
feature, you can increase customer satisfaction.
5. Push Notifications
The users should get notified about their payments and other
important alerts. With push notifications, users always know what's
happening with their bookings.
6. Settings
Don't forget to add this feature to your handyman booking app . It
allows users to get a better onboarding experience. Some essential
sub-categories that you need to include under the setting options
are:
1. Help & Support
2. Cancellations
3. Service History
4. Contact Service Provider
5. Panic Button (For emergencies and accidents)
6. Review & Ratings
Service Providers
1. Requests and Auto-pilot
The service provider should be able to see what kind of requests are
coming in and what type of services are being requested by the
customer. With the auto-pilot feature, they can automate the process
of accepting requests.
2. Accept and Denying requests
In order to provide quality services, service providers should be
flexible in terms of accepting and declining requests. The request
may be accepted or rejected based on the provider’s availability,
schedule, and proximity to the customer.
3. Customer’s Information and Service Details
Once the confirmation of the order, the service provider will
receive the complete details about the services that are required to
be delivered, including the customer’s address, contact number, etc.
4. Settings
Your handyman booking app should include a setting feature so users
can get a better onboarding experience. Some essential
sub-categories that you need to include under the setting options
are:
1. Track Earnings
2. Service History
3. Analyze Performance (customer feedback)
4. Daily Reports (completed, pending, cancelled, forwarded, and any
penalty)
Admins
1. Dashboard
This feature plays a vital role in monitoring, managing, and
supervising the service providers and customers. Make sure to ask
your on demand home service app development company to integrate
this feature into your home service booking app .
2. Managing Service Providers
Admins can easily access every service provider's profile by
clicking on their names. They can easily find all the information
about their performance, including total earnings, reviews, ratings,
penalties, and incentives.
3. Managing Customers
This feature in the home service provider app allows admins to
handle all the customer issues and vital access information like
cancellation fees, total orders, discount codes, and more.
4. Manage pricing and commissions
With the help of the Manage pricing and commissions feature, the
admin can easily manage all the prices listed in the app, look over
the service provider’s commission, and change them as per
requirements.
5. Real-time Tracking
With the help of a real-time tracking feature, the admin can monitor
the ongoing tasks and the service provider‘s module to see if they
are efficient and effective.