Customer app features
1. Login/Authentication
The peer to peer delivery app must authenticate its users using social networks, email, phone numbers, and other methods.
2. Orders
The order feature in the Local courier delivery app is an easy way to place online orders. It helps customers quickly and conveniently place their orders anywhere they like. The basic information contains all the necessary details like addresses (pick-up and drop-off locations), product details, pricing, customer details, and door to door delivery time.
3. Matching algorithm
A matching algorithm can predict the most efficient way to deliver goods from one place to another. It considers many factors such as distance, time, traffic conditions, etc.
4. GPS order tracking
With the help of an advanced GPS tracker, Users can know where the parcel is and when it arrives. GPS tracking system allows users to keep an eye on their packages from anywhere.
5. In-app messaging
In-app messaging allows users to send messages to drivers (if needed) after the order has been accepted. This integration with the phone calls feature is needed when the users need to re-schedule their deliveries.
6. Payments
An online payment system combined with various payment options sets Porter apart from all others. So, for a successful Instant delivery app , like Porter, the app should allow users to choose their preferred mode. Users can be able to pay with credit or debit cards, internet banking, and pay with wallets.
7. Rating system
Most courier companies don't provide ratings or feedback because they don't know how to do it. They just assume that their customers will tell them what they think. But that's like asking people on the street to give you a review of your business. It doesn't work. To ensure a successful customer experience while using the parcel delivery app , users should be able to rate their experience with each courier.
There are two main reasons you need ratings and customer feedback. First, it helps you improve your service. Second, it helps you build trust with your customers.
Delivery app Features
1. Order details
The medical courier delivery app must have an interface that allows users to review and view orders and the client's details.
3. Delivery status
A delivery status page helps customers track their orders from when they place them until they receive them. A delivery man can send an update to customers when he has accepted or rejected an order, picked it up from the store, and delivered it. A delivery man can also update the customer if there is any delay in delivering the order.
4. Personal profile
A personal profile in an on-demand courier booking and delivery app contains basic information about your courier business, including completed orders, earnings and other important details.
5. GPS navigation
In-app navigation in courier apps is a great way to keep customers informed about their deliveries. With the new GPS Navigation feature, the delivery man can navigate the customer's route from within the app.
