Customer app features
1. Login/Authentication
The peer to
peer delivery app must authenticate its users using
social networks, email, phone numbers, and other methods.
2. Orders
The order feature in the Local courier
delivery app is an easy way to place online orders. It
helps customers quickly and conveniently place their orders
anywhere they like. The basic information contains all the
necessary details like addresses (pick-up and drop-off
locations), product details, pricing, customer details, and door
to door delivery time.
3. Matching algorithm
A matching algorithm can predict the most efficient way to
deliver goods from one place to another. It considers many
factors such as distance, time, traffic conditions, etc.
4. GPS order tracking
With the help of an advanced GPS tracker, Users can know where
the parcel is and when it arrives. GPS tracking system allows
users to keep an eye on their packages from anywhere.
5. In-app messaging
In-app messaging allows users to send messages to drivers (if
needed) after the order has been accepted. This integration with
the phone calls feature is needed when the users need to
re-schedule their deliveries.
6. Payments
An online payment system combined with various payment options
sets Porter apart from all others. So, for a successful Instant
delivery app , like Porter, the app should allow users
to choose their preferred mode. Users can be able to pay with
credit or debit cards, internet banking, and pay with wallets.
7. Rating system
Most courier companies don't provide ratings or feedback because
they don't know how to do it. They just assume that their
customers will tell them what they think. But that's like asking
people on the street to give you a review of your business. It
doesn't work. To ensure a successful customer experience while
using the
parcel delivery app , users should be able to rate their
experience with each courier.
There are two main reasons you need ratings and customer
feedback. First, it helps you improve your service. Second, it
helps you build trust with your customers.
Delivery app Features
1. Order details
The medical courier
delivery app must have an interface that allows users to
review and view orders and the client's details.
2. In-app messaging
The in-app messaging service is one of the most popular features
of the on
demand courier delivery app . In-app messaging is easy
to communicate with clients through the parcel
delivery app .
It is both fast and secure!
3. Delivery status
A delivery status page helps customers track their orders from
when they place them until they receive them. A delivery man can
send an update to customers when he has accepted or rejected an
order, picked it up from the store, and delivered it. A delivery
man can also update the customer if there is any delay in
delivering the order.
4. Personal profile
A personal profile in an on-demand
courier booking and delivery app contains basic
information about your courier business, including completed
orders, earnings and other important details.
5. GPS navigation
In-app navigation in courier apps is a great way to keep
customers informed about their deliveries. With the new GPS
Navigation feature, the delivery man can navigate the customer's
route from within the app.
