Customer App Features
1. Search Groceries
This feature helps the user create a simple but effective grocery list. It lists all the groceries by name, type of grocery, location and product preferences such as fruits, vegetables or packaged foods. The user can search grocery items easily with the search feature. This feature allows users to quickly find what they need and place an order.
2. Order History
With this feature, users can view the details of their previous purchases. If they want to reorder that item, they can easily add them to their cart again. It'll save their time & effort.
3. Payment Gateway
In order to provide the best user experience, you need to integrate your grocery ecommerce app with different payment options, such as credit card, debit card, and PayPal. Every customer loves to choose their preferred payment method when they place an order.
4. Accessing Contact Details of the Delivery Person
This feature makes it easier for both customer and the delivery guy to deliver the order safely. Sometimes users are not at their homes to pick up the order, or the delivery guy gets stuck in the traffic and gets late, but if you provide this feature in your grocery store app development, it will be easier for both parties to act.
5. Tracking Orders in Real-Time
This is one of the essential parts that you must consider if you want to make your customers trust you. Customers won’t be happy if their order arrives late or before the scheduled time. Let your users track the progress of their order from dispatch to assure them of reaching them in time.
Don’t forget to mention this feature when building online grocery app solution. This will help your customers keep calm while waiting for their goods and make them feel satisfied with their services.
6. Offers and Coupons
Offer & Coupons allows customers to see available offers on their favourite items. A great way to increase sales is by offering special deals.
Admin Panel Features
1. Registration & Profile Management
The admin panel requires registration and profile management functionality like the customer app. It is one of those features of the Amazon fresh clone app that fit across all 3 apps.
You cannot skip this advanced feature if you want to create a multi-vendor platform for your customer. Admin can update their products, list new products, modify prices, create offers and coupons, and more.
2. Dashboard
The dashboard helps the admin to manage their online grocery store quickly and easily. Admin can view & modify all the essential functionalities on the dashboard.
3. Handling The Orders
The grocery stores can manage their orders with the order management feature. This feature can update customers when their orders are at their doorstep.
Delivery Person App Features
1. Order Management
With the 'Manage Order' feature, delivery guys have the ability to track & see what orders were placed by customers, and they can accept or reject those orders accordingly.
2. Navigation And GPS
A navigation and GPS tracking feature helps the driver find the delivery location quickly and efficiently. A built-in navigation system allows drivers to find the optimal route and deliver on time.
3. Status Update
This feature allows the delivery person to update the status of the order they picked. The status update options can be –
1. in progress
2. delivered
3. delayed and more…
After that, the customer receives a notification about the status updates.
4. Digital Wallet
Instead of carrying cash and bills all day, your delivery guy can receive payments digitally from customers or grocery stores. Digital wallets can be kept on the mobile device of the delivery person, who can use them to receive payments for orders delivered from customers. The amount from the Digital Wallet can be withdrawn at any time.
